Privacy Policy

Miami AI Agency (“we,” “us,” or “our”) provides website design, local SEO, AI search visibility, and AI-powered marketing services to South Florida businesses. Our office is located at 2525 Ponce de Leon Blvd Ste 300, Coral Gables, FL 33134. You can reach us by phone at (786) 686-1786 or by email at questcarlosvargas@gmail.com.

We collect information you give us directly, including:

• Contact details you submit through forms on this website or provide during calls with our team — such as your name, business name, phone number, and email address.
• Communications — the content of emails, calls, and text messages you exchange with us, so we can respond to you and keep accurate records of your requests.
• Business information you share so we can build your website and deliver our services (for example, your services, service area, and branding materials).

We also automatically collect limited technical information about how visitors use this website, as described in the Cookies & Analytics section below.

We use the information we collect to:

• Respond to your inquiries and provide requested services.
• Communicate with you about your account, your website, and your marketing services.
• Send customer-care text messages — appointment confirmations, reminders and service updates — to people who separately opted in to them.
• Send promotional and marketing text messages to people who separately opted in to them through our marketing consent checkbox.
• Improve our website, services, and customer experience.
• Comply with legal obligations and protect our rights.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

We may share limited information with trusted service providers who help us operate our business (for example, hosting, analytics, and messaging platforms), only as needed to provide our services and under obligations to keep your information secure. We may also disclose information when required by law or to protect our legal rights.

We run two separate text messaging programs, each with its own consent. Customer-care texts — appointment confirmations, reminders and service updates — are sent only to people who checked the customer-care box on our forms. Marketing texts — promotional messages about offers and services — are sent only to people who separately checked the marketing box. That marketing consent is separate from any customer-care consent, applies only to Miami AI Agency, and is not a condition of purchase. For both programs, message frequency varies and message and data rates may apply. You can reply STOP at any time to opt out, or HELP for help.

Your SMS opt-in data and phone number are never sold or shared with third parties for their marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We use reasonable administrative, technical, and organizational safeguards to protect your personal information against unauthorized access, disclosure, alteration, and destruction. No method of transmission or storage is completely secure, but we work to protect your data using commercially accepted means.

This website uses cookies and similar technologies, including analytics tools such as Google Analytics and Vercel Analytics, to understand how visitors use the site and to improve it. Cookies help us measure traffic and performance; they do not give us access to your computer or personal files. You can control or delete cookies through your browser settings, and the site will still work if you disable them.

We keep personal information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, and comply with legal obligations. When information is no longer needed, we delete or anonymize it.

You may request access to the personal information we hold about you, ask us to correct it, or ask us to delete it. To make a request, email us at questcarlosvargas@gmail.com and we will respond within a reasonable time. You may also opt out of marketing emails by using the unsubscribe link in any email, and out of text messages at any time by replying STOP.

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the effective date above. Your continued use of our website or services after changes are posted means you accept the updated policy.

Questions about this Privacy Policy? Contact Miami AI Agency, 2525 Ponce de Leon Blvd Ste 300, Coral Gables, FL 33134 — phone (786) 686-1786, email questcarlosvargas@gmail.com.